SHIPPING & RETURNS
We're pleased to offer worldwide signed for shipping on all purchases, no matter how big or small your order. We endeavour to ensure all express delivery orders placed before 2pm will be picked, packed and dispatched by our fulfilment team on the same day (excluding weekends and public holidays). Please ensure your details are correct upon order as we are unable to edit delivery addresses of parcels already dispatched.
Standard Signed for delivery: Royal Mail Tracked 48 (2-4 working days) £3.99
Express Delivery: DPD Next Working Day* - order before 2pm £6.95
Free UK delivery over £100: Royal Mail Tracked 48 (2-4 working days)
*Orders placed over the weekend using DPD will be shipped the following Monday.
Standard Tracked delivery: Local Courier Tracked (2-10 working days) Calculated at checkout
Express Delivery: DHL Air Express (1-5 working days, accurate shipping calculated at checkout) - order before 12pm
DUTIES AND TAXES
By law, we must declare all items at their full price and cannot alter this amount to decrease international custom fees.
If you refuse a shipment or fail to pay import fees from Blacksmith Store, you are responsible for the original shipping charges, any import fees that are incurred on the package, and the cost of returning the package to Blacksmith Store. This amount will be deducted from your merchandise refund. In the instance, the return fee exceeds the amount of the merchandise plus shipping costs, the package will be abandoned and you will not be refunded.
If you are unable to print the returns label, please include a piece of paper with your full name, order number and continue the steps above.